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Head of People

NEW Added 6 days ago


To work closely with the Director of People to lead the People team in helping to make Fletchers a great place to work, improving our day-to-day People processes and delivering new projects and initiatives



  • Ensure that the People team provides a high-level day-to-day HR service to team members and managers, including preparation of payroll
  • Employee Relations: oversee all employee relations issues. Advise and coach managers on ER issues and people management skills. Contribute to and/or lead on organisational change initiatives as required
  • Performance Management: support, guide and coach line managers on performance management issues and processes; conduct performance improvement processes (PIP) for individuals; co-ordinate the company-wide performance management process; support probationary reviews
  • Policies and procedures: proactively develop, update and implement new processes and policies, making them as user-friendly as possible
  • Remuneration: manage and deliver the compensation process including promotions, benchmarking of salaries/bonuses and internal communication
  • Resourcing: overall responsibility for recruitment and general resourcing strategy
  • Team Management: oversee the day to day functions of the People team
  • Provide data and reports as required
  • Support the ongoing development of our PeopleHR HR Information System and associated processes



  • Broad generalist HR knowledge and experience (including employment law, remuneration, resourcing and talent management, employee relations and organisational development)
  • Proactive approach, with the ability to identify issues and design solutions
  • Strong organisation skills: able to plan work effectively and deliver on time
  • Ability to exemplify and promote the Fletchers “Wise, Kind, Strong” approach to people leadership
  • “Tech-savvy” – able to get the best out of new and existing technologies
  • Graduate-level membership (or equivalent) of the CIPD is desirable
  • A legal sector background is not required, however experience of working in professional services would be beneficial

Vacancy Overview

Location Southport
Salary Up to 40K DOE
Contract Full-time
Experience Non-legal
Department People
Closes 25th Jan 2019

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Contact Details
03300 080 321
Dukes House, 34 Hoghton Street, Southport, PR9 0PU
St James's Tower, 7 Charlotte Street, Manchester, M1 4DZ
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