Fletchers Solicitors
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Systems Developer (Proclaim) – (SYS030)

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Systems Developer (Proclaim) – (SYS030)

Added 23 days ago

PURPOSE OF ROLE:

 

As an integral part of the Development team, you will be responsible for working on a variety of projects involving the production and maintenance of Management Information and workflows to enhance the performance of operational and legal teams, whilst helping the company to meet its strategic objectives.

 

Working alongside stakeholders, other developers, analysts and QA testers in an Agile environment, you will see project solutions from conception through to final product.
You will be a self-motivated team-player with excellent communication skills, good organizational skills and an attention to detail.

 

MAIN RESPONSIBILITIES:

 

  • Proclaim workflow configuration and development
  • Propose, design and implement new & innovative solutions to problems
  • Work with other members of the team to deliver projects promptly and to ensure a consistent approach to development
  • Analyse existing systems to determine opportunities for streamlining and performance enhancement
  • Create comprehensive proposals, specifications, user and technical documentation
  • Use web services to send/receive case data to and from external facilities and applications
  • Import/export, data templates and auto-routines
  • Assisting service desk and infrastructure team members in resolving incidents, problem investigation and solution provision

 

 

SKILLS AND EXPERIENCE:

  • Proven experience in a Proclaim development role
  • Self-motivated with the ability to work independently
  • Strong problem solving and analytical skills with an attention to detail
  • Excellent verbal communication skills with a proactive and positive manner
  • Facilitate testing and acceptance of all requirements
  • Extensive knowledge of developing/maintaining workflows
  • Proclaim Advanced Reports & task scheduling
  • Data Templates and XML templates to facilitate import /export of cases and automated case creation
  • Workflow configuration and development using Proclaim tech 1, 2, 3, 4, etc
  • DB maintenance, workflow maintenance, advanced reports
  • SQL maintenance, auto routines, import/exports and screen designer
  • Table maintenance and A2A portal integration

 

DESIRABLE

 

  • Using web services to allow connection to external facilities and third party applications for sending /receiving data to and from cases
  • Workflow design using Microsoft Visio
  • ITIL Foundation qualified

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