Public Liability Claims Public Liability Claims
Public Liability Claims

Public Liability Claims

Fletchers Solicitors can help you get justice and compensation for a public liability claim

We have a passion for supporting pedestrians, cyclists, and other road users whose safety has not been ensured by public authorities.

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What are Public Liability claims? 

Public liability claims refer to legal actions brought by members of the public who have suffered personal injury in a public place. Claims are brought against individuals, businesses, or organisations when there is negligence or misconduct at play, on the part of the defendant. Public liability claims typically arise in scenarios where the defendant owes a duty of care to the public, such as in the operation of a business or the maintenance of public spaces. Examples include slip, trip and fall accidents in a supermarket or general store, and injuries caused by faulty products. Public liability insurance is required by all businesses to protect against the financial consequences of such claims. At Fletchers, our specialised public liability lawyers offer expert legal counsel and support to help you seek compensation for your injuries.

What are the most common causes of public liability claims?

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  • Slips, trips, and falls resulting from hazards such as potholes, dangerous footpaths and other surfaces which have been left untreated during winter conditions 
  • Slips, trips and falls resulting from slippery surfaces in supermarkets and other business premises open to the public 
  • Obstructions on roads, pedestrian footpaths, or trip hazards 
  • Injuries caused by objects, such as falling from heights or encountering sharp objects that should have been secured and made safe.

What injuries can be sustained from a public liability accident?

  • Bruising and sprains  
  • Eye injuries  
  • Scarring  
  • Soft tissue injuries  
  • Fractures   

How are public liability accident injuries treated?

  • Avoid rubbing the eyes. 
  • Immediately flush the affected eye with copious amounts of water, utilising the nearest source of water. 
  • Seek medical assistance whilst continuing the flushing process or promptly after 15 to 20 minutes of continuous rinsing. 
  • Refrain from bandaging the eye.
  • Apply a cold compress to the affected area, ensuring not to apply pressure directly on the eye. 
  • Consider taking over-the-counter pain relievers such as ibuprofen for discomfort. 
  • If you experience bruising, bleeding, changes in vision, or pain upon eye movement, promptly consult a medical professional for evaluation and treatment. 
  • – Avoid rubbing the affected eye. 
  • – Gently pull down the upper eyelid and blink repeatedly to encourage natural tear production and movement. 
  • – If the particle persists, rinse the eye with an eyewash solution. 
  • – If rinsing proves ineffective, lightly bandage the eye, keep it closed, and seek medical attention promptly.

Can I make a public liability claim?

How much time do I have to make a public liability claim?

How much does it cost to make a public liability claim?

Why Choose Fletchers? 

Public Liability Claims

The Highways Act 1980

Councils, highways authorities and local authorities have a duty to ensure the safety of all road users on the public highway. This includes public roads, pavements and other areas which are maintainable at public expense. This duty is imposed by the Highways Act 1980. Our specialist team has successfully supported clients in securing compensation when public authorities fall short of their duties. 

Meet some of our public liability claim lawyers

Public Liability Claims

Victoria Marsden
Director of Personal Injury

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Public Liability Claims

Victoria Marsden
Director of Personal Injury

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Public Liability Claims

Suzanne Mason
ELPL Solicitor

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Public Liability Claims

Suzanne Mason
ELPL Solicitor

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Public liability claim FAQs

What evidence do I need to support my public liability claim?

What is considered a dangerous defect or hazard?

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