A Third of Britons Leave Their GP’s Surgery Feeling Confused

8th August 2014

Research has found that 31 per cent said that they felt confused after visiting their doctor as they did not understand what had been said during the appointment. Patients said that they did not understand complicated medical terms used by their doctor, and sometimes they misinterpreted their diagnosis.

The study carried out by AXA PPP healthcare found that 10 percent of 18-24 year olds thought that ‘benign’ conditions were terminal and three percent had to visit another doctor after not understanding the diagnosis from their original GP.

With increasing pressures on NHS staff as a result of rising demands, funding issues and an ageing population, the appointments currently available to patients do not stretch far enough to deal with the needs of the public. As a result, GP appointments can feel rushed and doctors may not have enough time to explain the diagnosis in depth, which could lead to further issues.

It is vital that patients fully understand their diagnosis, the treatments available to them and the next steps needed, such as how to take their medication, and that is why good communication between patient and doctor is key. Patients should feel comfortable asking their doctors for more information if they don’t understand what they are being told.

If patients do not understand their illness or the treatment they will be receiving then if something goes wrong, or if they haven’t received the best care, they may not be aware of it.

At Fletchers we understand the level of trust that patients place with their doctors and it can be upsetting when the best level of care isn’t delivered. We are experts in dealing with cases of medical negligence and our experienced team can help you if you feel like you have received poor care.

Categories

Archives

Further Reading…

Investigation into Hospital Errors

24th May 2017

An investigation by the BBC’s Victoria Derbyshire programme which involved freedom of information act request to NHS Trusts, found that over 300,000 adverse incidents had been recorded in a 4 year period.

Fletchers Joins Group B Strep Support’s Legal Panel

13th June 2017

We’re delighted to announce our partnership with national charity Group B Strep Support, we will be working together to raise a greater awareness of Group B Strep and provide advice and support to families whose babies may have been affected by it.

Take the first step now, you have nothing to lose

Highly rated on 4.0/5.0

  • Top Ranked Leading Individual - Chambers UK 2016
  • The Sunday Times Top 100 - Best Companies To Work For 2016
  • The Lawyer UK200 - Listed Firm 2015
  • The Law Society - Clinical Negligence
  • The Legal 500 - Leading Firm 2015
  • The Investors In People Awards 2016 - Winner
  • Lexcel - Excellence in Legal Practice Management and Client Care
  • IIP - Investors in People
  • sia - Spinal Injuries Association
  • MASS - Motor Accident Solicitors Society
  • Apil - Association of Personal Injury Lawyers
  • Headway - The Brain Injury Association
  • avma - Action Against Medical Accidents
  • Backup Trust - Transforming Lives After Spinal Cord Injury
  • Child Brain Injury Trust
  • Cyber Essentials
Any Questions?

We know that making a claim can raise a few questions, here are some of the ones we get asked most often.

Read our FAQs

Contact Details
Phone
03300 080 321
Email
enquiry@fs.co.uk
Southport
Dukes House, 34 Hoghton Street, Southport, PR9 0PU
Manchester
St James's Tower, 7 Charlotte Street, Manchester, M1 4DZ
Map of the UK