A Third of Britons Leave Their GP’s Surgery Feeling Confused

8th August 2014

Research has found that 31 per cent said that they felt confused after visiting their doctor as they did not understand what had been said during the appointment. Patients said that they did not understand complicated medical terms used by their doctor, and sometimes they misinterpreted their diagnosis.

The study carried out by AXA PPP healthcare found that 10 percent of 18-24 year olds thought that ‘benign’ conditions were terminal and three percent had to visit another doctor after not understanding the diagnosis from their original GP.

With increasing pressures on NHS staff as a result of rising demands, funding issues and an ageing population, the appointments currently available to patients do not stretch far enough to deal with the needs of the public. As a result, GP appointments can feel rushed and doctors may not have enough time to explain the diagnosis in depth, which could lead to further issues.

It is vital that patients fully understand their diagnosis, the treatments available to them and the next steps needed, such as how to take their medication, and that is why good communication between patient and doctor is key. Patients should feel comfortable asking their doctors for more information if they don’t understand what they are being told.

If patients do not understand their illness or the treatment they will be receiving then if something goes wrong, or if they haven’t received the best care, they may not be aware of it.

At Fletchers we understand the level of trust that patients place with their doctors and it can be upsetting when the best level of care isn’t delivered. We are experts in dealing with cases of medical negligence and our experienced team can help you if you feel like you have received poor care.

Categories

Archives

Further Reading…

A day in the life of a trainee solicitor

23rd October 2018

By Chloe Westwell, trainee solicitor No two days are ever the same at Fletchers Solicitors. Currently, I am working in the Litigation Team in the Clinical Negligence Department which is…

Apprentice Interview: Kat Grynda

6th March 2019

Apprenticeship: Paralegal The third apprenticeship interview of five in this series is with Paralegal, Kat Grynda. Q 1. Briefly describe your overall experience of the apprenticeship? My experience with apprenticeship…

You don't have to go through this alone - take the first step now

  • IIP - Investors in People
  • The Sunday Times Top 100 - Best Companies To Work For 2016
  • The Investors In People Awards 2016 - Winner
  • The Legal 500 - Leading Firm 2015
  • The Law Society - Clinical Negligence
  • The Lawyer UK200 - Listed Firm 2015
  • Top Ranked Leading Individual - Chambers UK 2019
    Any Questions?

    We know that making a claim can raise a few questions, here are some of the ones we get asked most often.

    Read our FAQs

    Contact Details
    Phone
    03300 080 321
    Email
    enquiry@fs.co.uk
    Southport
    Dukes House, 34 Hoghton Street, Southport, PR9 0PU
    Manchester
    St James's Tower, 7 Charlotte Street, Manchester, M1 4DZ
    Map of the UK