Over 250 staff members attended training sessions throughout the month, which provided them with an update on current compliance issues, rules and regulations. The training sessions take place every 6 months, to keep staff up to date and allow a forum for them to ask any questions. Providing training is essential for not only new staff but as a refresher to even the most experienced team members.
The training covers the importance of compliance within the business and the need to manage any risk that may occur. It has provided an explanation to staff what compliance is, what it means for Fletchers, how it?s made up and what the regulations require. The training highlighted the importance of data protection, anti-money laundering and the need to ensure any potential situations are dealt with in an effective manner.
Compliance training is crucial in ensuring everyone is on the same page, all the right boxes are ticked and reinforces that the support is there. Paul works within the compliance team and explained why it is essential for all staff; “It’s a good feeling to know that all of our clients here at Fletchers will benefit from this round of training sessions, albeit indirectly most of the time. Helping our colleagues to become more aware when it comes to compliance queries is particularly rewarding, whether they are three weeks or three decades into their legal careers. The openness we have been seeing from our colleagues since the training took place has also been really encouraging, and I do think it’s helped to dispel some of the myths about the work we do.”
The overall effect of the training has been positive with staff being more aware about raising any queries to the compliance team. This has provided staff with clarity and helped with their further development at Fletchers.