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Stress Awareness Blog: Learning From Mistakes

8th April 2019

In support of Stress Awareness Month, each day this week we will share a personal experience from one of our team members who communicate how they dealt with, or learnt from, a stressful experience.

Customer Contact Team Administrator, Diane McKay opens the series:

“Working for a large supermarket, I took on a higher role and I was made up because it was still within the department I loved.

The hours were long and the job involved hard, physical labour and it meant stepping in to several roles on any given day.

My mistake was believing I had to prove myself against two other people in the same role.

I started work at 5am, often after finishing a shift at 10pm the previous day.

I took shorter lunches and wouldn’t have chance to take a break during a 12 hour shift and I covered absences at short notice.

“I realised that I’m not invincible and my mistake was not delegating work and letting others take advantage.”

All the while I thought that the work I was putting in was appreciated by management.

Sadly, it wasn’t.

It took finding onions in my steak pie one day and breaking down in tears to realise that I really was unhappy and my family life was suffering because of it all.

I just simply had to do something.

In the end, I applied for a job here as a receptionist.

I realised that I’m not invincible and my mistake was not delegating work and letting others take advantage.

Not long after leaving, I finally started to experience a happy work/life balance.”



Further Reading…

You don't have to go through this alone - take the first step now

  • IIP - Investors in People
  • The Sunday Times Top 100 - Best Companies To Work For 2016
  • The Investors In People Awards 2016 - Winner
  • The Legal 500 - Leading Firm 2015
  • The Law Society - Clinical Negligence
  • The Lawyer UK200 - Listed Firm 2015
  • Top Ranked Leading Individual - Chambers UK 2019