In support of Stress Awareness Month, each day this week we will share a personal experience from one of our team members who communicate how they dealt with, or learnt from, a stressful experience.
Customer Contact Team Administrator, Diane McKay opens the series:
“Working for a large supermarket, I took on a higher role and I was made up because it was still within the department I loved.
The hours were long and the job involved hard, physical labour and it meant stepping in to several roles on any given day.
My mistake was believing I had to prove myself against two other people in the same role.
I started work at 5am, often after finishing a shift at 10pm the previous day.
I took shorter lunches and wouldn’t have chance to take a break during a 12 hour shift and I covered absences at short notice.
All the while I thought that the work I was putting in was appreciated by management.
Sadly, it wasn’t.
It took finding onions in my steak pie one day and breaking down in tears to realise that I really was unhappy and my family life was suffering because of it all.
I just simply had to do something.
In the end, I applied for a job here as a receptionist.
I realised that I’m not invincible and my mistake was not delegating work and letting others take advantage.
Not long after leaving, I finally started to experience a happy work/life balance.”