A solicitor’s view about requesting patients’ medical records free of charge

19th September 2018

A recent article in the Law Gazette highlights the increasing frustrations of GPs now faced with complying with the GDPR, which allows solicitors to request patient records free of charge. The article paints the usual picture of solicitors ‘with a sense of entitlement’ and the struggling NHS, left with the bill.

It strikes me that as the NHS comes under increasing scrutiny, scapegoating continues to point the finger of blame at the easiest ‘fat cat lawyer’ target. This is unfair to both sides who I have no doubt are seeking to do their best for the patient/client in increasingly cost adverse industries.

What the coverage does not reflect is that lawyers incur significant costs in requesting medical records and complying with GDPR even before the cost of printing and postage costs comes into it.

GPs are no doubt only too aware of this when PAD applications are made showing the hundreds of pounds spent by solicitors trying to obtain records within the requisite time frame for their clients. I suspect the frustrations run both ways.

The original article can be seen here: https://www.lawgazette.co.uk/news/solicitors-patient-data-demands-anger-gps/5067585.article



Further Reading…

The duty of candour – slow and steady progression

23rd October 2018

By Andy Tindall, Litigation Executive in the Medical Negligence team After the publication of AVMA’s report on the inspection and regulation of the duty of candour earlier this month, the…

Take the first step now, you have nothing to lose

  • Top Ranked Leading Individual - Chambers UK 2016
  • The Sunday Times Top 100 - Best Companies To Work For 2016
  • The Lawyer UK200 - Listed Firm 2015
  • The Law Society - Clinical Negligence
  • The Legal 500 - Leading Firm 2015
  • The Investors In People Awards 2016 - Winner
  • IIP - Investors in People
  • Lexcel - Excellence in Legal Practice Management and Client Care
  • sia - Spinal Injuries Association
  • MASS - Motor Accident Solicitors Society
  • Apil - Association of Personal Injury Lawyers
  • Headway - The Brain Injury Association
  • avma - Action Against Medical Accidents
  • Backup Trust - Transforming Lives After Spinal Cord Injury
  • Child Brain Injury Trust
  • Cyber Essentials
Any Questions?

We know that making a claim can raise a few questions, here are some of the ones we get asked most often.

Read our FAQs

Contact Details
03300 080 321
Dukes House, 34 Hoghton Street, Southport, PR9 0PU
St James's Tower, 7 Charlotte Street, Manchester, M1 4DZ
Map of the UK