Help going forward

Garry Dennant

Fletchers provided an excellent service throughout my case. I cannot thank them enough and would highly recommend to anyone

Garry Dennant, medical negligence victim

Garry Dennant, husband and dad-of-three from Walsall, thought his pain would be over after his gallbladder removal, but medical professionals failed to remove his stent until it was noticed nearly a year later, after he attended A and E with severe chest pains.

For a couple of years Garry had been in and out of his local hospital, Walsall Manor Hospital, with pains due to gallstones. He was informed by his doctor he would need an operation to remove the gallstones, but due to an error on the system his details weren’t found and he had to wait for the surgery.

In July 2015, Garry’s pain became more severe and he decided to go to A and E, where he was told he would be contacted once his swelling had reduced and he could then be put forward for surgery to remove his gallbladder.

Later in the year, around September time, Garry returned to hospital and underwent keyhole surgery to remove his gallbladder. The surgery lasted for about eight hours and Garry was fitted with a surgical drain.

After the operation the doctors advised Garry it was awkward to remove his gallbladder due to a mesh from a previous hernia surgery, which was in the way. The following day, Garry was visited by his consultant who advised the colour of his drain bag was a cause for concern and one of the tubes may have been clipped during surgery. As a result of this, Garry needed another surgery to insert a temporary stent to seal the tube.

Garry underwent the second surgery under general anaesthetic and a stent was inserted down his throat; he needed to remain in hospital for a week following the operation, before he was discharged home.

Whilst recovering from surgery, Garry was unable to work, an inconvenience for him as he is self-employed. There were no follow-up appointments or further advice given to Garry following the operation, and therefore he assumed the hospital would get in contact when the stent needed to be removed.

Nearly a year later in August 2016, Garry began experiencing severe pains in the right side of his chest and associated shortness of breath; he thought he may be having a heart attack and rushed to A and E. Due to the pain he was experiencing, Garry remained in hospital for three days.

Whilst in hospital Garry underwent an ECG scan, and was advised that thankfully he hadn’t suffered a heart attack, however following a CT scan the results revealed the stent inserted following his gallbladder removal operation the previous year was causing his symptoms. It should have been removed months before.

The following week Garry returned to hospital for day surgery where the stent was removed. This left Garry unable to work for another two weeks due to the pain he was experiencing and to allow him time to recover from the surgery.

In August 2016 Garry contacted Fletchers to pursue a medical negligence claim against the hospital. We acted on behalf of Garry and in July this year the Defendant accepted that there was a failure to remove the stent after his gallbladder removal. In August 2017, we settled Garry’s case for £3,000.

Garry passed on his thanks to Fletchers and spoke about how the compensation will help in in the future, “Fletchers provided an excellent service throughout my case. I cannot thank them enough and would highly recommend to anyone. Thank you to Hannah Ashcroft and her team for their hard work in getting me my compensation; it will definitely help me going forward after needing so much time away from work.”

Hannah Ashcroft, a Solicitor within our medical negligence department, handled Garry’s case and commented on the outcome, Cases such as Garry’s go to show how a failure by medical professionals to provide appropriate follow up can have an impact on the patient’s life later down the road. Garry is self-employed and needed to take further time off work and go through pain and suffering when his stent should have been removed at the latest, six weeks after his operation. I am delighted at the result obtained for Garry and wish him all the best in the future.”

We hope now that Garry’s case has settled, he can find closure and look towards getting back to his old self, socialising, playing darts and spending time with his family.

If you’ve suffered any kind of medical negligence similar to what happened to Garry, then please don’t hesitate to call us now on 03300 080 321 to talk to someone who’ll understand what you’re going through. Or alternatively, you can fill out a form here.

Key Case Details

Garry had been in and out of hospital for a couple of years due to pain from gallstones. After attended A and E he was put forward for removal of his gallbladder. Garry underwent the keyhole surgery and was fitted with a surgical drain. After a suspected bile leak underwent further surgery, as a precaution a small sphincterotomy was done and a stent was inserted to facilitate biliary damager. It was noted in his records to arrange a stent removal in 6 weeks following discharge. Nearly a year later Garry began experiencing severe pains in the right side of his chest and associated shortness of breath. Following a CT scan it was identified that the stent had not been removed and had occluded, causing cholangitis.
Garry returned to hospital for day surgery where his stent was removed. He was left unable to work for a further two weeks due to pain and to allow him to recover from the surgery.
In July 2017, the Defendant accepted that there was a failure to remove the stent after the original surgery. A month later, we settled Garry's case for £3000.
The compensation Garry received will help him going forward; especially due to needing so much time off work to recover.

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