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Alex Hatchman

Chief Strategy and Operating Officer

Winner of the Law Society's Excellence in Practice Management Award 2018

Alex has over 10 years’ experience as a senior executive, specialising in running and transforming large retail operations.

Before joining Fletchers, Alex worked for Coles in Australia, as the General Manager of Stores Transformation. Prior to this she was the Head of Food Logistics & Supply Chain at Marks & Spencer. Alex started her career with Accenture, where she spent seven years advising clients on all matters relating to end-to-end supply chains, principally within the areas of Consumer Goods and Retail. Alex has extensive experience in negotiating and managing multi-billion GBP contracts.

Alex received a First Class Masters degree in Engineering from Oxford University in 1997 and an MBA from INSEAD in 2003. She also completed the strategic leadership executive programme at Oxford University in 2013.

In October 2018, Alex was the first person to win the Law Society’s Excellence in Practice Management Award.

The award celebrates excellence and outstanding achievement in practice management and the judges wanted someone who could demonstrate how they have driven their firm in the areas of continuous improvement, sound business planning, risk management and technological innovation.

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  • IIP - Investors in People
  • The Sunday Times Top 100 - Best Companies To Work For 2016
  • The Investors In People Awards 2016 - Winner
  • The Legal 500 - Leading Firm 2015
  • The Law Society - Clinical Negligence
  • The Lawyer UK200 - Listed Firm 2015
  • Top Ranked Leading Individual - Chambers UK 2019