The Operations Team

Alex Hatchman

Chief Operating Officer

Alex has over 10 years’ experience as a senior executive, specialising in running and transforming large retail operations. Before joining Fletchers Alex worked for Coles in Australia, as the General Manager of Stores Transformation. Prior to this she was the Head of Food Logistics & Supply Chain at Marks & Spencer. Alex started her career with Accenture, where she spent 7 years advising clients on all matters relating to end-to-end supply chains, principally within the areas of Consumer Goods and Retail.

Alex Kenny

Director of Marketing

Alex has worked at Fletchers since 2003 and is now our Director of Marketing and is in charge of spreading the word about the outstanding services that Fletchers provides to their customers. Alex oversees all of the firms marketing and is responsible for the firm’s different brands and our overall reputation. His strategic planning, insight and innovation in legal marketing has helped lead Fletchers towards becoming market leaders in our niche fields.

Dan Taylor

Director of Systems

Joining Fletchers in 1996, Dan is now our Director of Systems. He is responsible for ensuring that the legal teams are fully supported by the firms IT systems, support structure and processes. Throughout his career at Fletchers, Dan has been a driver of innovation across the firm and has helped Fletchers lead the way when it comes to new, quicker and better ways of offering legal services to customers.

Mark Parr

Director of Operations

Mark has worked for Fletchers since 2009 and is our Director of Operations. Within his role, Mark ensures that we have the best strategic planning and processes in place to enable us to continue to grow. He is responsible for ensuring customer relationships are maintained and consistently monitors business performance.

Stephen Threlfall

Director of Legal Training

Steve is our Director of Legal Training and is a member of the Board, having been with our company since 1996. Steve is an integral part of the legal teams, providing his knowledge and guidance where needed to ensure every case is dealt with properly and with the customers best interests at heart. He ensures that everything we do conforms to all the expectations of the law and our customers.

Tim Scott

Director of People

As our Director of People, Tim helps to shape and manage our People strategies to continue to attract, develop, support and retain talented people. Tim joined Fletchers in early 2017 bringing with him over 20 years’ experience in HR roles, across a variety of sectors. He ensures all team members at Fletchers can fulfil their maximum potential as we continue to rapidly grow.

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