Alex has over 10 years’ experience as a senior executive, specialising in running and transforming large retail operations. Before joining Fletchers Alex worked for Coles in Australia, as the General Manager of Stores Transformation. In October 2018, Alex won the Law Society’s Excellence in Practice Management Award.
Alex has worked at Fletchers since 2003 and is now our Director of Marketing and is in charge of spreading the word about the outstanding services that Fletchers provides to their customers. Alex oversees all of the firms marketing and is responsible for the firm’s different brands and our overall reputation. His strategic planning, insight and innovation in legal marketing has helped lead Fletchers towards becoming market leaders in our niche fields.
Joining Fletchers in 1996, Dan is now our Director of Systems. He is responsible for ensuring that the legal teams are fully supported by the firms IT systems, support structure and processes. Throughout his career at Fletchers, Dan has been a driver of innovation across the firm and has helped Fletchers lead the way when it comes to new, quicker and better ways of offering legal services to customers.
Mark has worked for Fletchers since 2009 and is our Director of Operations. Within his role, Mark ensures that we have the best strategic planning and processes in place to enable us to continue to grow. He is responsible for ensuring customer relationships are maintained and consistently monitors business performance.
As our Director of People, Tim helps to shape and manage our People strategies to continue to attract, develop, support and retain talented people. Tim joined Fletchers in early 2017 bringing with him over 20 years’ experience in HR roles, across a variety of sectors. He ensures all team members at Fletchers can fulfil their maximum potential as we continue to rapidly grow.
James joined Fletchers in 2019 as Director of Digital and Disruption to head up the newly formed Disruption Lab. James brings with him a number of years’ experience in Technology Consulting, and will help ensure Fletchers’ ambitious plans for the future are supported by a suite of technology solutions that allows them to reach their full potential. James will be exploring the best of lawtech innovation to disrupt both internal systems and the way Fletchers interacts with customers through technology.