Your case. Always in view.

Managing your claim has never been easier. Track progress, access documents and message your legal team whenever you need to.

Stay connected to your claim, wherever you are. Access case updates, documents and messages from your legal team, all in one secure place.

Existing client

Log back into access your dashboard

Log in to portal
Download our app

Access the client portal on your phone with our app

How it works

Features

Key Features

View real-time updates on your claim, including key milestones, next steps and important developments.
- Document Upload – Upload or scan documents directly from your phone, tablet, or computer to share with your legal team instantly.
- Secure Messaging – Keep a secure communication trail between you and your lawyer, ensuring you have a record of all interactions and updates.
- Notifications – Receive real-time notifications for any updates or required actions, so you’re always in the loop without needing to follow up.
- Process Flows – Your solicitor creates a step-by-step process flow with key milestones, so you’re fully informed about each stage of your case.
- Forms & Questionnaires – Complete essential forms and questionnaires conveniently through the app, with auto-save functionality that lets you pick up where you left off.
- Biometric Login – Use facial or fingerprint recognition for added security, ensuring only you can access your case details.
- Multiple Cases – Manage multiple cases across various areas of law, all from one place—ideal for clients with more than one active matter.
- Digital Signature – Sign documents electronically, speeding up processes without the need to print, sign, or post physical copies.
Benefits

Benefits of Using the Client Portal

Whether online or via the app, the Fletchers Client Portal offers a secure, transparent, and convenient way to stay engaged with your legal journey.
- 24/7 Access to Your Case – Log in at any time to view case updates, track milestones, and communicate with your lawyer.
- Faster Transactions – Digital forms and signatures streamline paperwork, saving time and keeping your case moving forward.
- Transparent Case Progression – Process flows with clear milestones give you an overview of what’s next and where your case stands.
- Secure Messaging and Document Sharing – Communicate directly with your lawyer and securely send or receive documents without the need for physical mail.
- Convenient and Easy Access – Access the Client Portal through our website at app.fletcherssolicitors.co.uk or download the app on the App Store or Google Play.

FAQs

Is the app free to download?

Yes, our client app is free! We always encourage our clients to use the app so they can receive instant updates on their case.

How long do I need to keep the app?

Your access to the app will remain open as an archive for 3 months following the final completion of your case. After this time your access will be removed but feel free to contact the team if you need more information or a copy of any documents.

Is the app secure?

Yes. Our app is more secure than communication by telephone, email and post. There are a number of security features built into the app to protect you, one of these is the encryption of data.

What can I upload to the app to share with my Lawyer?

You can upload jpeg’s, pdf’s and .doc files (up to 45mb) to share information with the Lawyer working on your case. (currently you are not able to upload videos)

Do I still need to go to my Lawyers office?

Our existing service is still there to support you, but our app means you can manage your case completely remotely, from the comfort of your own home.