Jackie’s story
It never felt like it was only about the legal side. It felt personal.
The incident
Jackie expected her surgery to be the start of a new chapter. Instead, a preventable error during the operation changed her life forever.
IN JACKIE'S OWN WORDS
Watch her story
Each clip covers one part of Lizzie's journey.
I remember saying to a friend that I'd never worked with solicitors before and didn't know what to expect. But they came across like friends and family, and the care side of it is the important part.
The Settlement
Despite the defendant denying liability, Fletchers Solicitors secured a substantial settlement that gave Jackie the financial security and support she needed to move forward. For Jackie, that independence is what mattered most.
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Purchasing a new home that could be adapted around her current and future needs. -
Jackie has a lift between floors, accessible living spaces and room for any future adjustments she may need. -
Jackie can focus on living her life with confidence.
A national team, here when you need us
With offices across the UK, we’re never too far away, helping people access specialist advice and support wherever they are.
You're in safe hands
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THE TIMES BEST LAW FIRM
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CHAMBERS TOP RANKED LAW FIRM
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LEGAL 500 TOP TIER FIRM
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AVMA - LAWYERS’ SERVICE MEMBER
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HEADWAY ACCREDITED SOLICITORS
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SIA - TRUSTED LEGAL PARTNER
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CBIT - TRUSTED LEGAL PARTNER
Start your claim with confidence
Not sure where to start? We’ll listen, guide you, and give clear, honest advice on what to do next.