PERSONAL INJURY

Damages for negligent beauty treatment

Reviewed by Michael Blakemore-Carson Associate & Litigation Executive

Last Updated 2nd November 2026

Negligent beauty treatment leaves client needing remedial treatment

Our client was left with asymmetrical and excessively dark eyebrows after semi-permanent make-up was applied by a beautician. When responsibility for the outcome was disputed, our specialists obtained expert dermatological evidence to support our client’s account and pursued the claim through legal proceedings. The case ultimately settled for £8,250 shortly before it was due to go to trial.

At a glance

Our client underwent semi-permanent eyebrow make-up treatment.
The treatment left their eyebrows asymmetrical and excessively dark.
Our specialists secured an £8,250 settlement four weeks before the case was due to go to trial.

When beauty treatment goes wrong

Our client underwent semi-permanent make-up treatment in which a tattoo was applied to their eyebrows by a beautician.

Our client alleged that the treatment had been carried out carelessly, leaving their eyebrows with an asymmetrical and excessively dark appearance. As a result, they had to go through a long process of remedial treatment.

The beautician disputed responsibility

The defendant denied that the treatment had been performed carelessly. They argued that our client had signed a consent form and understood that the results of the treatment could be unpredictable.

This meant our specialists needed evidence to establish whether the appearance of our client’s eyebrows was consistent with the treatment having been carried out without appropriate care.

Expert evidence supported our client’s case

Our specialists obtained evidence from a consultant dermatologist.

The expert found that the appearance of our client’s eyebrows was consistent with their account. The evidence also supported the position that the procedure appeared to have been carried out without appropriate care and attention to detail, leaving the eyebrows asymmetrical.

In [CLIENT NAME]'s own words

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Client name

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Taking the claim towards trial

Despite the expert evidence, the defendant continued to dispute responsibility. Our lawyers began legal proceedings and continued to pursue the claim on our client’s behalf.

It was only after proceedings had started that the defendant made an offer to settle the case.

An £8,250 settlement for our client

The defendant offered our client £8,250 in recognition of the discomfort and inconvenience they had experienced, as well as the embarrassment caused by the appearance of their eyebrows.

Our client was pleased to accept the settlement. The agreement was reached four weeks before the case was due to go to trial, bringing the legal proceedings to an end without the need for a trial.