E-scooter accident claims

An e-scooter accident can leave you with serious injuries and a life that looks very different from before. If you were hurt through someone else's negligence, you may be entitled to make an e-scooter accident claim.

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Author

Nadia Kerr

Partner, Solicitor, Cycling Lead

Reviewer

Jenny Stevenson

Associate & Head of Personal Injury

Last Updated

16th July 2026

Can I make an e-scooter accident claim?

You can make an e-scooter accident claim if you were injured because of someone else’s negligence – whether you were the e-scooter rider, a pedestrian, a cyclist, or another road user involved in the collision. E-scooter accidents can cause serious, life-changing injuries that affect your mobility, your ability to work, your relationships, and your everyday life.

Our specialist team is here to guide you through every step on a ‘No Win, No Fee’ basis. You may be able to claim compensation if your accident involved another vehicle, a road defect or pothole, or a hazard in a public place. If the accident was caused by faulty equipment, such as defective brakes, lights, or other safety features on the e-scooter, you may also have grounds for a claim.

It’s worth knowing that the law around e-scooters can be complex. Under current rules, privately owned e-scooters can only be ridden on private land. E-scooters can be used on public roads only as part of government-backed trials in select areas.

E-scooters used on public roads are treated as motor vehicles under UK law, meaning accidents involving them are handled in a similar way to car or motorcycle collisions. If you’re unsure where you stand, we’ll explain your legal position clearly.

If the other party was uninsured or left the scene, you may still be able to claim through the Motor Insurers’ Bureau (MIB). It’s always worth seeking legal advice to understand whether you’re eligible to make an e-scooter accident claim.

Example of an e-scooter accident claim

A pedestrian crosses a road at a designated crossing point and is struck by a rider on a privately owned e-scooter, which is being used illegally on a public road. The pedestrian suffered leg fractures and a head injury, requiring surgery and a lengthy period of rehabilitation. If we can argue that the e-scooter was being used unlawfully, and the rider failed to stop safely, this could form the basis of a valid e-scooter accident claim.

Related e-scooter accident claims we support

What compensation can help with

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Covering your losses and funding the support you need to rebuild your life.

An e-scooter accident can cause serious injuries – which can bring unexpected recovery costs that can mount up quickly. Compensation is about making sure you have the financial means to recover and move forward. Serious injuries can bring unexpected costs that mount up quickly. Compensation is designed to address what you’ve already lost and what you’re likely to need in the future.

As well as covering your immediate costs, compensation can fund the treatment, rehabilitation, and practical support that gives you the best possible chance of recovery.

Successful e-scooter accident claims may help fund:

Medical treatment and rehabilitation costs
Physiotherapy and occupational therapy
Psychological support and counselling
Loss of current and future earnings
Ongoing care and support needs
Home adaptations and specialist equipment
Travel and transport costs related to your recovery
Damage to or replacement of personal property

Understanding the potential value

All e-scooter accident claims are assessed on individual circumstances. The severity of your injuries, the impact on your ability to work, your care needs, and the long-term effects on your quality of life will all be considered. Our aim is always to secure the maximum compensation that truly reflects the impact of your accident.

More serious injuries, including those involving long-term disability, significant surgery, or lasting psychological impact, will generally result in higher settlements.

Understanding interim payments

Waiting for a claim to conclude can put real financial pressure on you and your family – which can be particularly difficult when injuries are serious and your recovery might be long-term. Where appropriate, we will apply for interim payments from the responsible party’s insurer while your case is ongoing. This means you can access treatment, rehabilitation, or practical support, such as home adaptations or specialist equipment, without having to wait until the final settlement. Speak to one of our specialist solicitors for more information about interim payments.

Specialist e-scooter accident solicitors

Why choose Fletchers for your e-scooter accident claim?

E-scooter accident claims can be legally complex, particularly where questions of liability, insurance, or the e-scooter's legal status on the road are involved. Having the right specialist team on your side from the start makes a real difference. At Fletchers, our solicitors handle serious road traffic cases nationwide, combining legal expertise with genuine care for the people we support. We also have a particular specialism in supporting vulnerable road users, which means we’re close to this area of the law and can guide you through the process with ease.

Expertise you can rely on

Specialist road traffic accident solicitors with decades of combined experience in serious and complex cases
Recognised by Chambers and Partners and Legal 500 as a leading firm in personal injury law
Experience handling legally complex e-scooter claims, including uninsured driver and MIB cases
Offices across England, with face-to-face and video consultations available
Strong track record of securing high-value settlements for clients with serious injuries
In-house rehabilitation and wellbeing support, helping you access treatment and care as early as possible
Rated excellent on Trustpilot by the clients we have supported
‘No Win, No Fee’, so you can pursue your claim without financial risk

You're not alone

We understand what you’re going through.

Being involved in an e-scooter accident can be frightening and disorienting. If the incident has left you with a serious injury, the weeks and months that follow can be overwhelming. You may be dealing with considerable pain, which has limited your mobility and independence. You may also feel uncertain about your recovery, and how your injury will affect your work, finances, and the people who depend on you.

We also know that the legal questions around e-scooters can add another layer of confusion. Whether you were a rider, a pedestrian, or another road user, you may not be sure whether you have a claim or who is responsible. That uncertainty is completely understandable, and it’s exactly the kind of question we’re here to answer.

From your first conversation with us, we’ll take the time to understand your situation, discuss your options honestly, and handle the entire process. We’ll keep you informed at every stage, help you access the treatment and support you need, and fight for compensation that reflects the impact of your accident.

Happy amputee doing exercises for upper body strength on exercise machine at gym.

Rehabilitation support

We go beyond legal advice to support you, not just your case, making sure the right care and practical help are in place throughout the compensation claim process.

A message from our Rehabilitation and Wellbeing Team

We work alongside Fletchers Solicitors’ legal experts – listening carefully to your needs, helping you understand what support is available and creating a personalised recovery plan.

Led by rehabilitation manager Julie Chorlton, we bring together expertise across healthcare, therapy and welfare support, and can help arrange access to treatment and financial support. We also work with accredited mental health professionals, giving you and your family access to counselling quickly.

OUR REHABILITATION & WELLBEING TEAM

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FAQs about e-scooter accident claims

Can I claim compensation for an e-scooter accident?

Yes. If you’ve been injured in an e-scooter accident due to someone else’s negligence, you may be entitled to compensation for your injuries, financial losses, and other related costs. This applies whether you were a rider, a pedestrian, a cyclist, or another road user involved in the collision.

Speak to one of our specialists for a free, no-obligation consultation, and we’ll tell you honestly where you stand.

How long do I have to make an e-scooter accident claim?

You usually have three years from the date of your accident to start an e-scooter accident claim. Exceptions to this rule include the injured person being a child, or where mental capacity is lacking. It’s always best to seek advice as soon as possible, so that evidence can be gathered and your claim can be handled effectively.

How much compensation can I get for an e-scooter accident?

The amount of compensation you may receive for your e-scooter accident claim will depend on your individual circumstances. No two injuries are the same, and the impact of an accident can vary significantly from person to person.

Our aim is always to secure the maximum level of compensation to support your recovery and long-term needs. We have a strong track record of achieving high-value settlements for our clients.

Do e-scooter accidents fall under road traffic law?

Yes. E-scooters used on public roads are treated as motor vehicles under UK law. In legal terms, this means accidents involving e-scooters are handled in a similar way to car or motorcycle collisions.

The law around e-scooters can be complicated, particularly where a privately owned scooter was being used illegally on a public road, so it’s important to get specialist advice about your specific situation.

What should I do immediately after an e-scooter accident?

Several steps can help protect both your safety and your ability to make a claim following an e-scooter accident. These include:

Move to safety if you are in immediate danger, and it’s safe to do so
Call the emergency services so the incident can be reported and you can receive medical attention
Exchange names, addresses, and vehicle details with the other party as failing to stop after an accident is a criminal offence under Section 170 of the Road Traffic Act 1988
If the other party fails to stop or provide their details, report this to the police as soon as possible, ideally within 24 hours
Take photographs of the scene, your injuries, and any vehicles involved, if you can
Note contact details for any witnesses
When you feel ready, write down everything you remember about what happened
Seek specialist legal advice from an experienced e-scooter accident solicitor

What if the other party was uninsured or left the scene?

You may still be able to make an e-scooter accident claim if the other party was uninsured or fled the scene. The Motor Insurers’ Bureau (MIB) exists to compensate people injured by uninsured or untraced drivers. Our team has experience handling MIB claims and can help you pursue the compensation you deserve.

Can I claim if the accident was partly my fault?

Yes, you may still be able to claim even if you were partly responsible for the accident. This is known as contributory negligence, which simply means your level of responsibility is taken into account, and your compensation may be adjusted accordingly.

Our team has a strong track record of handling complex liability cases and has supported many clients who were unsure whether they had a valid claim. Speak to us, and we’ll give you honest, practical advice.

Can I claim if a road defect caused my e-scooter accident?

Yes. If a road defect, such as a pothole or damaged surface, contributed to your accident, you may be able to take legal action against the responsible authority. This could be a local council or highway authority. Local and highway authorities have a legal duty to keep roads safe for all users under UK legislation.

Gathering evidence from the scene, including photographs of the defect itself, is particularly important in these cases.

Can I claim for an accident caused by a defective e-scooter?

Yes. If faulty equipment contributed to your accident, for example, a problem with the e-scooter’s brakes, lights, or other safety features, or defective protective gear such as a helmet, you may be able to make a compensation claim. Our specialists can advise you on the right approach for your situation.

What is a ‘No Win, No Fee’ agreement?

A ‘No Win, No Fee’ agreement means you pay no upfront legal costs to pursue your e-scooter accident claim. If your claim is unsuccessful, you won’t be charged. If your claim succeeds, a fee which is agreed with you in advance becomes payable. It means you can seek the compensation you deserve without worrying about the financial risk of legal costs.

How we choose to use language when addressing road traffic incidents

We believe it is important to use appropriate language that honours accountability, but is also recognisable to those who need us, at the time of seeking support.

It is our choice, where possible, to defer away from the word ‘accident’. Instead, it is our preference to use language that better honours accountability; such as ‘crash’, or ‘collision’. This is important in situations where an innocent party has been seriously injured due to another party’s negligence.

With that said, we also understand that terms like ‘road traffic accident’ are still widely recognised and understood by the general public. You will therefore continue to see these messages when appropriate, so those searching for our support can find it.