Significant Facial Injuries as a result of a road traffic collision

Following the collision, the emergency services attended and our client was taken by ambulance to A&E. Around 60 fragments of glass had caused serious injuries to her face.

Doctors advised her that she had suffered nerve damage to part of her face, with associated facial weakness above her eye. There had initially been concerns about her eyesight, but fortunately it was not affected.

Our client also suffered concussion. This affected her memory and concentration, with consequences for her studies and her hopes of progressing to higher education.

Our client was in her very early 20s and became very self-conscious about her appearance and the way other people reacted to her injuries. She also suffered significant psychological injuries following the collision.

Our experts arranged private psychological treatment at an important stage in her recovery, funded by the defendant. Our client found this treatment very beneficial and learned coping mechanisms to help her manage the psychological effects of what had happened.

A claim was brought against the other driver. Following lengthy negotiations, liability was admitted.

Our experts considered not only the injuries our client had already experienced, but also the treatment and support she could need in the future. Medical experts instructed as part of the claim identified skin camouflage products, skin treatments and future plastic surgery as options that could help improve the appearance of her injuries.

The claim also took account of money our client had spent on private medical treatment and the unpaid care provided by her friends and family.

A settlement was negotiated that compensated our client for the pain and suffering caused by her injuries and provided funds towards the practical consequences of the collision.

Importantly, the settlement included funds for skin camouflage products, skin treatments and possible future plastic surgery. This gave our client financial provision for future treatments recommended by the medical experts involved in her claim.

Our client explained that one of her main hopes had been to secure compensation that would cover the future surgery she may need. Following the settlement, she said she could move forward knowing that funds were available for future treatment.

Reflecting on her experience, our client said she had received honest and impartial advice at every stage. She felt her questions had been answered clearly and helpfully, and described the medical professionals involved in her case as thorough and kind.

For our client, the outcome was about having the financial security to access treatment that may help with the lasting effects of her injuries. In her original testimonial, she described being grateful that she could move forward with funds available for future treatment when necessary, as well as compensation recognising the physical and psychological injuries she sustained in the collision.