EyeCee One lens claimslens

Group action claims of this nature can take longer to resolve than individual claims, because they involve coordinating evidence and legal arguments across a larger number of clients. The timeline will also depend on how quickly the defendants respond and whether the case is resolved through negotiation or goes to court.

We will keep you updated throughout the process so you always know where things stand. We understand that uncertainty can be stressful, and we will do our best to give you a realistic picture of timescales as the case develops.

A Group Litigation Order (GLO) is a court order that allows a large number of claims raising the same or similar issues to be managed together. It means that common legal questions can be resolved once for the whole group, rather than each client having to litigate them separately.

We will apply to the court for a GLO where appropriate. Being part of a group action can have real advantages – shared resources, shared evidence, and a stronger collective voice when negotiating with defendants.

We will help you gather the evidence needed to support your claim. This typically includes your surgical and medical records, details of the lens you received, records of any symptoms or treatment following the procedure, and evidence of the impact on your daily life and work.

Because this is a group action, some evidence – such as the MHRA safety notices and the manufacturer’s field safety notice – applies to the whole group and does not need to be obtained individually. We will explain clearly what we need from you specifically.

Yes. You do not need to have suffered permanent vision loss to make a claim. If you received an EyeCee One lens from an affected batch and experienced raised intraocular pressure, required additional treatment, suffered anxiety or distress, or had your daily life disrupted, these are all factors that can form part of a valid claim.

We will assess your individual circumstances during your free case assessment and advise you honestly on whether you have a case.

In most clinical negligence and product liability cases, you have three years from the date of the injury – or from the date you became aware that the injury was linked to the product – to make a claim. However, time limits in group actions can sometimes be managed differently, and there may be exceptions depending on your circumstances.

We would encourage you not to delay. Contact us for a free case assessment and we will advise you on the time limit that applies to your situation.

We handle EyeCee One lens claims on a No Win No Fee basis. This means there are no upfront costs to you, and if we do not win your case, there is nothing to pay. We will explain the funding arrangement clearly at the outset so you know exactly where you stand before you commit to anything.

From your first contact with us, we will take the time to listen to what has happened and what you are hoping to achieve. We will keep you updated throughout the process, explain each stage in plain language, and make sure you always know what is happening and what comes next.

Our group actions team has the infrastructure to manage complex cases efficiently – but we also know that behind every case is a person who deserves to feel informed and supported, not just processed.

NHS England previously indicated that ‘a minority of NHS Trusts have suspended the use of EyeCee One lens used for cataract surgery, while any patient who has had surgery involving these products in recent months will be contacted by their clinician for an assessment, but it is expected that only a fraction will need further treatment’. Whether this suspension continues for non-affected lots remains to be seen.

It takes just one call to see if we are able to help. The National patient safety alert advises that all clinics are in the process of contacting people who have been affected and will be arranging an IOP assessment. The recalled IOLs have been used in around 5% of procedures in the UK in the last four months so many people will be completely unaffected. However, 100s of people have been negatively impacted and if you have experienced any eye symptoms, from minor discomfort and pain to serious issues with vision – we’d recommend seeking medical advice straight away, and that you get in touch with us for advice about whether you have a claim and are entitled to compensation and register your interest in joining our group action.